Privacy Policy

This Privacy Policy describes the processing of personal data by YOUR FIXADOR, LDA., legal entity number 516 014 382, with head office at Praça Duque de Saldanha n.º 1, piso 7, 1050-094 Lisboa (hereinafter referred to as "Your Fixador", "Aplicação", "Aplicação Your Fixador"), as responsible for its processing, within the scope of the use of the website

Your Fixador is committed to protect the privacy of its customers and users of the website and, to this end, has drawn up this Privacy Policy, commitment and respect for regulation of data protection, collecting and processing the data in strict compliance with applicable legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Regulation on Data Protection or RGPD)

1. Personal data processed

Your Fixador may collect without limitation the following personal data: name, mobile phone number, e-mail, and address (place where the requested services will be provided) and tax identification number.

2. Purpose and legal basis for the processing of personal data

Your Fixador process your personal data for the following purposes:

2.1. Managing the provision of services

The processing of your data is necessary for the performance of the contracted services.

2.2. Monitoring and quality of service

In the legitimate interest of Your Fixador, and always safeguarding the rights and freedoms of the users of the website/application, we may process your personal data for the following purposes:

  1. monitoring the quality of service: after the execution of a service, we may contact you to assess your degree of satisfaction with the service provided;
  2. fraud prevention and detection;
  3. network and information security;
  4. development and maintenance of the website/application;

2.3. Marketing

With your consent, through your subscription, we will send you information and news about our service offer. At any time you can object to this by clicking on the "unsubscribe" link in the header or at the end of the email.

2.4. Compliance with legal obligations

Your personal data may be processed to ensure and guarantee compliance with legal obligations to which Your Fixador is subject under the law of a Member State and/or the European Union.

2.5. Complaints management

We may process your data to analyze and resolve any complaints about the services provided.

3. Information sharing with third parties

Your personal information will be shared with the service providers of Your Fixador, deemed necessary for the execution of the purposes described above, namely the execution of the contracted service. Your Fixador shall ensure that it uses only service providers that provide guarantees that necessary and appropriate technical and organisational measures are taken to protect your personal data.

Your personal data may also be shared by Your Fixador with third parties, such as judicial, administrative, supervisory or regulatory authorities, for the purpose of fulfilling legal, regulatory or judicial obligations.

Your personal data will be processed exclusively within the European Union.

4. Exercise of rights

Under the current legislation, holders of personal data are guaranteed the exercise of rights of access, rectification, removal, portability, opposition and limitation of processing of their personal data. Where the only condition for processing is consent, you may withdraw such consent at any time, without compromising the lawfulness of the processing carried out until that date.

You may exercise any of these rights, with the limitations provided for in the applicable legislation, by means of the following e-mail:

You also have the right to file a complaint with the National Control Authority.

5. Conservation period

Your personal data will be kept for as long as it is required to achieve the purpose or end for which it was collected or completed, after which time it shall be deleted immediately.

If you have any questions or concerns regarding this Policy or if you would like further information on how we treat your data, please email us at:

Your Fixador reserves the right to change this Policy at any time and the changes will be duly posted on this website.

All rights reserved to Your Fixador, Lda